Service Area Assessment

Service Area Assessment

In 2025 with funding support from Feeding America and the Orange County Hunger Alliance, the Food Bank conducted a Service Area Assessment (SAA) to understand the needs of those impacted by food insecurity in Orange County and describe how we meet those needs. In addition to reviewing existing data sources, we employed community engagement strategies and collected data directly from community members across our partner network to examine their perceptions and experiences with the charitable food system. We will use descriptive findings from the assessment to drive our operational and strategic decisions and better serve Orange County community members who have inconsistent access to nutritious food.

The public documents attached vary by length and detail:

Executive Summary

Two-pager highlighting key insights from surveys and focus groups.

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Overview & Key Findings

A 16-page booklet that summarizes our community-based research plan, expands on results from surveys and focus groups, which includes direct quotes, and briefly describes our next steps.

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Detailed Report

The full, technical report which includes the Executive Summary, a detailed research plan (including strengths and limitations), full descriptive results, key learnings, and an appendix of data collection materials.

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This work would not be possible without the 13 Community Advisory Board members representing our Partner Network, academic partners, and Food Bank staff and advocate who met monthly to provide key input in the empirical research process. This includes:

Julia Bautista (Mercado el Sol)
Lauren Carich (Western Community Housing)
Jaime Marquez (Delhi Center)
Robin Rush (Recovery Road)
Marlene Santiago (Boys and Girls Club of Garden Grove)

Dr. Denise Payán (Wen School of Population & Public Health at UC Irvine)
Dr. John Carroll (Department of Geography & the Environment at CSU Fullerton)
Dr. Virginia Gray (Department of Family and Consumer Sciences at CSU Long Beach)

Mia DiLalla (Community Champion at SHFBOC)
Malia Cary (Director of Government Affairs and Community Relations at SHFBOC)
Jazlyn Ortuño-Nuñez (Program Supervisor: Youth Hunger Programs at SHFBOC)
Manuel Marroquin (Research Intern at SHFBOC)
Stephanie Perez Martinez (Research intern at SHFBOC)

For questions, please contact us at info@feedoc.org or (949) 653-2900.

Service Area Assessment | Second Harvest Food Bank