Privacy Policy

Privacy Policy

Second Harvest Food Bank of Orange County respects the privacy of our donors and site visitors and handles any information you provide us with care.

Donor Privacy Policy:

Second Harvest takes the privacy of donor information seriously. We do not share or sell a donor’s personal information with anyone else, nor do we send donor mailings on behalf of other organizations. On rare occasions, we may share personal information once the donor has given the charity specific permission to do so.

What Information We Collect and How We Use That Information:

Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers on this site.

Second Harvest Food Bank of Orange County will only request specific information from you in order to complete a transaction or provide you with approved communications we deem may be of interest to our donors. Your information will be added to our donor database, but we do not sell any information gathered by our staff to any third party. We may use your personal information to contact you in the future.

If you have received mail from us prior to donating as stated above, it is because we have consulted with other groups to help us reach more of our neighbors who can help us end hunger in Orange County. If you wish to no longer receive mail from us, please let us know and we will remove you from our mailing list.

Internet Protocol Address:

We collect an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”:

Our website may use cookies to enhance your experience while using our website. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular web site and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our website will not function properly when you view them.

Security:

All information provided on this website to Second Harvest Food Bank of Orange County is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Tell-A-Friend:

If a user elects to use our referral service for informing a friend about our website, we ask them for the friend’s name and email address. Second Harvest Food Bank of Orange County will automatically send the friend a one-time email inviting them to visit the website. Second Harvest Food Bank of Orange County stores this information for the sole purpose of sending this one-time email. We do not sell this information to any third parties.

Other Websites:

Our website contains links to other websites that are not under our control. Please note that when you click on one of these links, you are entering another website for which Second Harvest Food Bank of Orange County has no responsibility. We encourage you to read the privacy statements on all such websites as their policies may be different than ours.

If there are any changes to this policy, we will post the changes immediately. By using our website and providing this information to us, you consent to our collection, use and storage of your information in the manner described above.

If you have any questions or concerns about the protection of your privacy or if you would like to review your personal information and request corrections while visiting our website, please feel free to send an email to info@feedoc.org and reference this Privacy Policy in your subject line.

Mobile Terms and Conditions:

  1. Second Harvest Food Bank of Orange County does not charge fees for receiving text messages. However, standard message and data rates may apply, depending on your mobile service provider. Any charges will either appear on your phone bill or be deducted from your prepaid balance.
  2. Information collected through this SMS service may include your mobile number, carrier details, and the date, time, and content of your messages. This data may be used to contact you and provide information about your requested services. SMS alerts may not always be delivered due to factors such as your phone being out of range, insufficient network capacity, or other circumstances beyond the wireless operator’s control, including terrain, buildings, weather, and equipment issues. Wireless carriers do not guarantee message delivery and are not responsible for delayed or undelivered messages.
  3. We are not liable for delays in receiving SMS messages, as delivery depends on your network operator’s performance.
  4. By signing up for Second Harvest Food Bank of Orange County mobile alerts, you agree to receive automated text messages to support our efforts to combat food insecurity. Messages may be sent on a recurring basis. Standard message and data rates may apply. For assistance, text HELP to the number you received the message from or email us at info@feedoc.org.
  5. If you consent to receive text messages from Second Harvest, you may receive text messages related to updates regarding your orders and deliveries, dates and times for drop-offs, and information on closings. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting “STOP." For assistance, text “HELP" or visit our Privacy Policy – Second Harvest Food Bank of Orange County and Terms of Service.
  6. Please note that text data, opt-in data, and consent for text messaging will not be shared with third parties.